Last updated: December 1, 2024
Please read these Terms of Service ("Terms") carefully before using the EnviroFlow website or scheduling services with us. By accessing our website or using our services, you agree to be bound by these Terms.
EnviroFlow provides sewer cleaning, drain cleaning, hydro jetting, video camera inspections, trenchless sewer repair, and related plumbing services ("Services") in the East Ohio area.
We serve residential and commercial customers throughout East Ohio, including but not limited to Stark County, Summit County, and surrounding areas. Service availability may vary by location.
All estimates are provided free of charge and are valid for 30 days unless otherwise specified. Final pricing may vary based on actual conditions discovered during service. We will always communicate any pricing changes before proceeding with additional work.
We strive to arrive within our scheduled appointment windows. For emergency services, we aim for response times of 60 minutes or less during normal operating conditions.
Please provide at least 24 hours notice if you need to cancel or reschedule an appointment. Repeated no-shows or late cancellations may result in a service fee.
You are responsible for ensuring our technicians have appropriate access to the service area. If we cannot access the property or service area, a trip charge may apply.
We accept cash, checks, and major credit cards. Payment is due upon completion of service unless otherwise agreed in writing.
Our pricing is competitive and transparent. We provide upfront pricing before beginning any work. There are no hidden fees.
Invoices not paid within 30 days may be subject to late fees of 1.5% per month. We reserve the right to use collection services for past-due accounts.
Warranties do not cover:
To the maximum extent permitted by law, EnviroFlow's liability for any claims arising from our services shall be limited to the amount paid for those services. We are not liable for any indirect, incidental, special, or consequential damages.
We take great care to protect your property. However, some services may require access that could affect landscaping, flooring, or other surfaces. We will discuss any potential impacts before beginning work.
We are not responsible for pre-existing damage to pipes, plumbing fixtures, or property discovered during service. Camera inspections can help identify these conditions before repair work begins.
All content on our website is for informational purposes only and should not be considered professional plumbing advice. Always consult with a licensed professional for specific plumbing issues.
All content, trademarks, and materials on our website are the property of EnviroFlow and may not be used without permission.
Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.
Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Ohio in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.
If you have questions about these Terms, please contact us:
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.
